Returns & Exchanges
Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.
Inspect Your Order
Upon delivery, please immediately check your pastries and treats for any signs of damage or discrepancies from your order confirmation.
Document the Issue
Take clear photographs of the packaging and the specific product issue to help our quality control team understand what went wrong.
Contact Customer Support
Email our team at [email protected] within 24 hours of delivery with your order number and the photos you captured.
Receive Resolution
After reviewing your claim, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing